Returns & Exchanges

Due to the perishable nature of our food products, we prioritize your safety and satisfaction by offering dedicated support for items that arrive damaged or incorrect. We stand behind the quality of our ingredients and aim to resolve any order discrepancies within 48 hours of delivery.

Return Process

• 1.
  Inspect Your Order

  Upon arrival, please immediately check your package for any signs of damage, temperature issues, or missing items.

• 2.
  Document the Issue

  Take clear photographs of the product, the packaging, and the shipping label to help our quality control team verify the claim.

• 3.
  Contact Support

  Email our customer service team within 24 hours of receipt with your order number and the photos you collected.

• 4.
  Receive Resolution

  Once your claim is reviewed, we will issue a full refund to your original payment method or ship a fresh replacement at no additional cost.